31st Street Harbor, the Chicago Harbors

Dirty rest rooms, staff that is not helpful or knowledgeable, expensive for no amenities

Horrible if you are a boater! They don't monitor the slips, ended up with damage to my boat because the person in my slip tethered his jet skis and they bounced off my boat all summer, he also used my deck box as a trash can, used MY hookups that I never used as well as his and then sent me a bill for utilities. I complained repeatedly and they finally towed them out 3 weeks before season was over then they were right back a week later. Requested his contact information as well insurances information repeatedly and never received it. I also spent a month arguing to get the utility fees off my account. Add on to that the excessive drug use and dealing on the sips and at the park, the obnoxiously loud offensive music everywhere and the women walking around with nipples, pubs and worse hanging out. YOU ABSOLUTELY CAN'T BRING KIDS TO THIS MARINA!

We had a great time at 31st, staff was friendly and helpful. Docks and facilities are great, the boating community very friendly. Only down side is the loud music being played during the day. But at 10:00 all was shut down and quiet

They closed their launch ramp for no reason other than too much commotion. Parking is nonexistent. Took me an hour to get a new slip because everyone parks in other peoples slips. This seems to be a consistent problem as it happened on previous reservations . I would recommend going to any marina north of this one

With not being able to use the boat ramp at the marina and having to walk miles back to my truck after using your boat slip was ridiculous I will no longer be staying at your Marina and I'm wanting anyone else to stay clear of 31st Street harbor

excellent facilities. Very protected

Great atmosphere and met some really fun people.

Enjoyed a wonderful safe weekend. Clean docks, bathrooms, and friendly neighbors. Will definitely be back. Staff is great also

Marina location and amenities are great. No quiet hours are respected.

Good thanks for having us

Besides having filthy bathroom floors, and no one around ever, they locked us out of our dock, bathroom facilities etc the night before we were scheduled to leave. I called security and instead of helping me (lone woman and a sick dog at 1:00am) he tried to blame the situation on me saying we must not have paid for this night (we paid for 3 nights and this was the third night). I finally was able to wake my husband to come let us in. 31st street marina costs as much as the marinas downtown. I don’t know their cleanliness or staff, but at least you would be closer to everything!

Cruising over from Muskegon and upon arriving we found the Marina folks were very friendly and helpful. A lot of Police presence around but I never saw issues. It is a party location. The music never stops. That's not bad if you are there to "party". Lack of WiFi was a setback for work related communication. The price was a little on the high side for coming in very late on a Thursday and leaving early Sunday morning. But we had a great time and made friends with our dock mates. A very strange situation was observed that I should bring up. We booked a week out and was assigned slip F72. The wind was strong when we arrived, so we docked in slip F73. I called the office in the morning to convey this, and they said F73 was fine because, NO ONE was in F72 or F73. Friday afternoon, a boater pulled up and said they were assigned F73, so I offered to move to F72 as I was originally assigned. But the boater was friendly and went into F70. Friday Evening another boater pulled into F72 (my originally assigned slip). We became friends and he told me that he was assigned F72 a week ago as well. With all that said, it all worked out, but a little confusing on slip assignments. We will return again next year.

Prime location, great Chicago downtown view and access to all the attractions. This supposed to be great marina , but is not. Men’s bathrooms are disgusting. Showers don’t work. I stayed there over the weekend and I would describe bathrooms as biohazard. Bathrooms are easy accessible for general public. I also noticed that there is drugs and Alcohol problems. Marina is located at pier 31 park. There is a heavy Chicago police presence but it looks like it does not help much.

Overall, the stay fine and uneventful. Everyone we met around us was very nice and the passing dock hands and personnel were friendly and courteous, as well. It did seem, though, that some slip users had their music a bit loud, throughout the evening and early night but maybe that's just the way it is. I was disappointed to learn that the launch ramps are normally closed on Saturdays and Sundays and this Friday, probably due to the anticipated volume of people for the Air and Water Show. We've been coming to 31st Harbor since it opened in 2012 for the Air and Water Show, arriving on Friday and departing on Sunday. I spoke to a couple of workers there and at Burnham and all said that in light of gun violence, the decision was made to close the ramps. I can totally understand the reason for this and it shows 31st Harbor is looking out for its users and guests. Thankfully, our alternate launch and retrieval plans worked. One thing I would suggest is posting the closure schedule, in bold and in red at the top of your web page, much like the July closure notice. I never scrolled down to the bottom of the page and just assumed the ramps would be open as in years past. I only found this out after posing an unrelated question in the Dockwa app about launching, in general. The person who replied alerted me. We enjoyed our meals and drinks at Salerno's! So next year, weather permitting, of course, plan on seeing us again! Jeff and Cindy McIntyre

Had a great stay, staff was very helpful and nice.

Great place to dock. When you book the rental though, they don't tell you that you cannot launch at 31st until a couple of days prior to the reservation date. So we had to launch at Burnham and come back to 31st. We would have originally just booked at Burnham if we knew.

Only stay if absolutely necessary. All of the rental party boats depart this marina. The boat next to us never left the dock and had a constant stream of young party goers until 3am.

Love the stay!! Dock D was awesome, the boaters there were all welcoming and helpful.. would love more stays, please send coupons or specials.

Great! I'll be coming back again...

Great home port Marina. Super helpful staff. Wonderful amenities.

The reservation process was easy and fast. The facilities are clean.

Nice marina, bathrooms could be cleaner, and guest wifi would be welcome.

The experience was great! It was our first time traveling away from our home harbor. The staff was very supportive; assisting with a few items we forgot to bring. The on-site electrician was readily available and everyone did everything with a smile. We will definitely be back!

Great! Had a great weekend!

Very nice harbor and friendly staff