Keenan Marina - Grand Haven

I have been here since 2018. Customer service keeps diminishing every year since Keenan purchased.

Infrastructure needs updating

The dock area was not safe I My wife almost tripped and fell in your dock. The stairs weee broken the docks were not level. Kind of feel the grand haven location is treated like the one spring lake location

I am a in and out customer. Everything this tear was as expected.

I always had a designated parking spot for my car now it seems to first come first serve?

All good! Will be back!

My first year, great experience! Friendly staff, very accommodating ... wish we could do in-out thru Sept :-)

I've enjoyed the GH side the last couple seasons. The staff is always nice and helpful. One downfall is the end of the season when everyone is cleaning up their boats . The hoses often don't work at all because they're broken or they have patched holes in them so spray all over. I would suggest moving the racks further apart so we don't spray each other, especially that last week. I said something about donating one of my good hoses and was reminded by another patron that we pay plenty for there to be decent hoses available. Just a few thoughts on how to improve. Thanks!

Quick service most of the time

I did not visit Keenan Marina